The Leading Source of French & Italian Garden Antiques and Furnishings Antique Limestone Statuary, Antique Urns and Finials, Antique Wellheads, Spouts and Spigots, Lanterns, Antique Limestone Fountains, Antique Fireplace Mantels, French Planters and Planter Boxes, Caisses de Versailles, Bacs A Oranger, Copper Planters, English Terra Cotta and Lead Planters, Anduze Urns from Provence, Italian Terra Cotta Planters, Antique Dalle de Bourgogne Flooring, & French Limestone Floors from France.

Privacy & Security

Thank you for shopping at authenticprovence.com.  This privacy and security policy outlines the information that we collect about you, how we use the information and the choices you have to review, revise and/or restrict our usage of this information.

 

Collected Information

 

Authenticprovence.com collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve of customer’s shopping experience and to communicate with our customers about our products, services, and promotions, including those that we believe may be of particular interest to you based on information we have collected.  We collect personal information such as your name, financial information, telephone number, e-mail and postal address (“Personal Information”) that you provide to us when you save your information with us or when you participate in a promotion or survey.  We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests.  In addition, we maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this website and to provide you with offers, promotions or information that we believe may be of interest to you.  We also monitor use of the Website and traffic patterns to improve the Website design and the products and services we offer as well as to determine what offers, promotions or information to send to you. Authenticprovence.com may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court.  We may also disclose information about you to other members of the Authentic Provence® corporate family, as well as a company contracted to help prevent the unauthorized use of credit and gift cards.  *You can easily update your account information by logging on to authenticprovence.com or by clicking Your Account. 

 

Our Email List 

 

We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Authentic Provence® news.  Email addresses collected at authenticprovence.com are used internally and by our business partners.

 

Our Catalog Mailing List 

 

If you no longer wish to receive Authentic Provence® catalogs, please contact us or call us 561.805.9995.  Please include your name and mailing address as shown on your catalog.  We will remove your name from our mailing list as soon as possible.

 

Business Partners

 

Authentic Provence® contracts with outside service providers to help us to better understand your use of authenticprovence.com.  Our service providers place cookies on your computer or use other technologies to collect various kinds of information for us related to your use of authenticprovence.com, so that we and our business partners may continue to refine and improve the site and provide advertising tailored to your interests.  We do not allow our service providers to collect any credit card, user name or password information, and any Personal Information shared with our service providers is made anonymous.  As a visitor to authenticprovence.com, you may opt out of being included in this collection of data by clicking here or by calling 561.805.9995.  “Cookies” are bits of information that are automatically stored on your computer.  If you do not want to have cookies on your system, you can set your browser to disable them.  We or our partners may use Flash Cookies (also known as Local Stored Objects) or other similar technologies.  A Flash cookie is a small data file placed on a computer using Abode Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer.  We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings.  Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience or perform surveys. They help us to improve our sites by measuring which areas are of greatest interest to customers.  Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies.  Click here to learn how to manage privacy and storage settings for Flash cookies.  If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.  We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers.   We use this information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.  To opt out of any such data collection, contact us or call 561.805.9995.

 

Secure Shopping 

 

Sensitive personal information contained in orders placed on our Website is encrypted using 128-bit secure socket layer (SSL) technology. * In order for SSL security to work, you must use an SSL enabled browser.  * Secure Socket Layer (SSL) is technology used by vendors to ensure the security of online business.  It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.  Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) when you transfer any information to use, you do so at your own risk.  If you still have concerns about ordering electronically, feel free to call 561.805.9995 and place your order over the phone. Please have the product number, size, and color ready for each item you wish to order. You can also print your shopping basket page and mail it to:  Authentic  Provence®, 3735 South Dixie Highway, West Palm Beach, Florida 33405.  Attn: Order Processing.  Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

 

Policy Changes

 

Authenticprovence.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The authenticprovence.com Privacy & Security Policy only addresses the use and disclosure of information that we collect from you on our website.  Feel free to contact us with any questions about our Privacy & Security Policy.  Email: service@authenticprovence.com, Phone: 561.805.9995, Fax: 561.805.5730, Mail: Authentic Provence®, 3735 South Dixie Highway, West Palm Beach, Florida 33405.